Glamuse is recruiting

Our objective

To conquer new international markets with the support of a solid, close-knit infrastructure team. We're looking for talented, passionate people who want to grow with us and be part of this collective adventure.

Your main tasks

• Ensure the corrective and evolutionary maintenance of the e-commerce site's Cloud infrastructure based on Kubernetes in the GCP environment
• Maintain and upgrade Glamuse's on-premise infrastructure based on the ProxMox environment
• Ensuring the resilience and high availability of the various ecosystems
• Maintain the continuous integration and continuous delivery (CI/CD) processes in place on the company's repositories
• Manage and optimise monitoring and alerting tools
• Work with the development and operations teams to ensure the availability, performance and security of applications
• Solve technical problems and suggest improvements
• Participate in technology watch and share best practices
• Acting as the point of contact for the Support / Infrastructure department

Your profile

• Engineering degree in systems and networks or equivalent experience
• Mastery of Linux operating systems
• Knowledge of configuration management tools(Terraform)
• Experience with CI/CD tools(GitLab CI)
• Knowledge of containerisation tools(Docker, Kubernetes)
• Scripting skills (Python, Bash, etc.)
• Knowledge of databases (SQL, NoSQL)
• Experience with monitoring tools(Prometheus, Grafana)
• Good communication and teamwork skills

Would be a plus

• Google Cloud certification
• Experience in microservices architecture
• Knowledge of Agile methodologies (Scrum)

What we offer at Glamuse in Hesperange (Luxembourg)

• A permanent position
• A fast-growing start-up environment
• An agile, high-performance company with an international focus
• New, pleasant premises easily accessible by car, train (Howald station 700 m away) and bus, with on-site services (including catering)
• A work environment that is both studious and relaxed, where everyone is encouraged to make suggestions
• Opportunities for career development based on individual skills and aspirations, as well as the company's new projects
• A wide range of pleasant benefits (luncheon vouchers, health insurance, transport subsidies, teleworking, etc.)

We're looking for a passionate and talented DevOps engineer to join our fast-growing company.

If all this rings a bell with you, we'd love to get together. Get in touch! Job reference: GLAMDEVOPS

Your main tasks

• You will draw up budgets and seasonal collection plans (by brand, by category), in order to achieve the defined objectives.
• You will monitor sales and clearance rates and react quickly to trends in order to initiate restocking by providing input to your team
• You are responsible for the profitability of sales thanks to the right balance between stock, breakage and shortages. To do this, you optimise product rotation and guarantee the right level of stock to ensure maximum availability while controlling the risk of unsold stock.
• You analyse performance and take corrective action where necessary.
• You will be responsible for the product catalogue and the accuracy and quality of the information on the product sheets
• You are responsible for the international pricing policy
• You will manage a dynamic team of assistants and buyers/suppliers.
• You analyse sales, the market and the competition and make recommendations
• You will initiate and lead fund projects to improve the management and performance of the Purchasing department

Your profile

You have a higher education qualification, such as a Business School or Engineering School, and you must have proven experience as a Buyer

Equally at ease with supply strategy and analysis, you are driven by a strong results-oriented culture and a spirit of initiative, and you would like to invest in a motivating role within a dynamic company.

With excellent interpersonal skills, you are agile and proactive in a constantly changing digital environment.

You have a good sense of priorities and are unfailingly rigorous.

English and Excel skills are essential.

What we offer at Glamuse in Hesperange (Luxembourg):

• A fast-growing start-up environment
• An agile, high-performance company with an international outlook
• New, pleasant premises that are easily accessible by car, train (Howald station), tram and bus, with on-site services (including catering)
• A working environment that is both studious and relaxed, where everyone has a role to play in making proposals
• Opportunities to develop your position in line with your skills and aspirations, as well as the company's new future projects
• A wide range of pleasant benefits (luncheon vouchers, health insurance, profit-sharing bonus, etc.)

If all this sounds appealing to you, then we're the people to talk to. Contact us!

Your main tasks

Reporting to a Buyer, you will be responsible for assisting and supporting him/her in his/her various day-to-day administrative and commercial tasks:

• Contact, discussion and follow-up with suppliers (FR, EN)
• Follow-up and filing of purchasing files (photos, catalogues, prices, lead times, etc.)
• Entering and sending orders, checking order confirmations.
• Checking and updating the various items of information required: delivery dates, prices, reference numbers, quantities, EAN codes, etc
• Monitor deliveries, follow up and check with suppliers
• Competitive intelligence (market research, price surveys, promotional research, etc.)

Profile required :

With a university or business school degree (Bac 2), you will ideally have some initial experience in purchasing or B2B sales. You are passionate about the world of fashion, and lingerie in particular.

You are autonomous, organised, responsive and have good interpersonal skills and team spirit. You have a perfect command of Excel and, ideally, Excel spreadsheets. Your spelling is impeccable and you have a good level of English.

What we offer at Glamuse in Hesperange (Luxembourg):

• A fast-growing start-up environment
• An agile, high-performance company with an international outlook
• New, pleasant premises that are easily accessible by car, train (Howald station) and bus, with on-site services (including catering)
• A working environment that is both studious and relaxed, where everyone has a role to play in making proposals
• Opportunities to develop your position in line with your skills and aspirations, as well as the company's new future projects
• A wide range of pleasant benefits (luncheon vouchers, health insurance, profit-sharing bonus, etc.)

If all this sounds appealing to you, then we're the people to talk to. Contact us!

Your main tasks

Reporting to a Buyer, you will be responsible for assisting and supporting him/her in his/her various day-to-day administrative and commercial tasks:

• Contact, discussion and follow-up with suppliers (FR, EN)
• Follow-up and filing of purchasing files (photos, catalogues, prices, lead times, etc.)
• Entering and sending orders, checking order confirmations.
• Checking and updating the various items of information required: delivery dates, prices, reference numbers, quantities, EAN codes, etc
• Monitor deliveries, follow up and check with suppliers
• Competitive intelligence (market research, price surveys, promotional research, etc.)

Yourprofile

With a university or business school degree (Bac 2), you will ideally have some initial experience in purchasing or B2B sales in the fashion or textile sector.
You are autonomous, organised, responsive and have good interpersonal skills and team spirit. You have a perfect command of Excel. Your spelling is impeccable and you have a good level of English.

What we offer at Glamuse in Hesperange (Luxembourg)

• A fast-growing start-up environment
• An agile, high-performance company with an international outlook
• New, pleasant premises easily accessible by car, train (Howald station) and bus, with on-site services (including catering)
• A working environment that is both studious and relaxed, where everyone has a role to play in making proposals
• Opportunities to develop your position in line with your skills and aspirations, as well as the company's new future projects
• A wide range of pleasant benefits (luncheon vouchers, health insurance, profit-sharing bonus, etc.)

If all this sounds appealing to you, then we're the right people to meet - contact us!

Reference of the offer : GLAMASSACH

Your main tasksWorking as part of the Marketing Promotion team and interacting with all departments, particularly CRM, your tasks will be :Developing and adapting graphic content to different formats (Desktop, Mobile, App)Front-end integration into dedicated pages (themes according to animation calendar)Creating and improving animation placements (e.g. banners, etc.)Participating in the creation of newsletter mock-ups, HTML editing and integration into CRM toolsVideo editing where necessaryActive monitoring of the latest web design trends in the e-commerce and luxury goods sectorsYour profileYou have a solid level of HTML and CSS and are comfortable preparing and integrating mock-ups, whatever CMS you're using: nothing scares you!You have a good command of the tools in the Adobe suite: Photoshop, After Effect (and/or Premiere), InDesign and, if possible, DreamweaverIf you've already used templates for CRM tools (Sendinblue, Mailchimp or any others in this field), this would be a very welcome plus..You are rigorous, organised and have an unfailing sense of logicYou like working in a team, you're patient, you can adapt to the different constraints of the ecosystem with a positive attitude and enthusiasm on a daily basisPassionate about your job and the web, you bring a graphic designer's point of view to projectsSelf-taught or with training in graphic/web design, you have the references to back up your skills.What we offer at Glamuse in Hesperange (Luxembourg)A fast-growing start-up environmentAn agile, high-performance company with an international outlookNew, pleasant premises that are easily accessible by car, train (Howald station 700 m away), tram and bus, with on-site services (including catering)A work environment that is both studious and relaxed, where everyone countsOpportunities to develop your position in line with your skills and aspirations, as well as the company's new future projectsA wide range of pleasant benefits (luncheon vouchers, health insurance, profit-sharing bonus, shopping vouchers, etc.)If all this sounds appealing to you, then we're the right people to meet - contact us!Reference of the offer : GLAMUXUI

Reporting to the Marketing Acquisition/Projects department, your main role will be to use all the levers at your disposal to develop and implement SEO strategies (Semantic, Technical, Netlinking) capable of improving the visibility and ranking of the glamuse.com website and its digital ecosystem (Social Networks, Mobile Application, etc.).

Your tasks:

• Drawing up the SEO development plan: Definition of a comprehensive strategy (on-site and off-site) with a view to improving the organic positioning of glamuse.com on Google, all search engines and conversational agents (AI).
• Defining the semantic strategy and managing content production: identifying and working on the right keywords, optimising internal linking, creating and managing the publication schedule, producing and revising texts for publication.
• Leading the associated technical optimisation plan: optimising Core Web Vitals metrics, tags, structural architecture paying attention to website usability and the customer journey; monitoring performance and steering with business-focused KPIs: SEO traffic share, positions, engagement, conversions, identifying and proposing opportunities for continuous improvement based on the data.
• Managing backlinks: defining and developing the strategy for improving the domain's authority and reputation, accurately managing associated expenditure, auditing and monitoring.
• Continuous monitoring: tracking SEO trends and algorithm developments to maintain our competitive edge.

Your profile:

A true expert, you are recognised for your thoroughness and proactivity. Curious and passionate, you're looking for experience that will enable you to make suggestions and actively contribute to the development of Glamuse.

With a degree in marketing or equivalent, you're passionate about webmarketing in the broadest sense of the term and have a good knowledge of e-commerce. A true Swiss Army knife at heart, you enjoy working on a wide range of subjects and sharing your discoveries with others.

Skills required:

• You have a 5-year degree in digital, marketing or info-com.
• You will have at least 3 years' experience in a similar position in an agency or with an advertiser.
• Full command of web analysis platforms and SEO tools (Google Analytics, Google Search Console, SEMrush, Screaming Frog, Ahrefs, Yourtextguru, etc.)
• SEO-oriented copywriting holds no secrets for you (impeccable spelling and grammar!)
• Perfect command of French and English is a must (other languages would be appreciated as the glamuse.com site continues to expand linguistically).
• Strong ability to adapt.
• A keen interest in the world of fashion and, more specifically, lingerie.
• Broad web culture.
• Thoroughness, observational skills and ability to make suggestions.
• Autonomous, organised, reactive, with good interpersonal skills and team spirit.

What we offer at Glamuse in Hesperange (Luxembourg) :

• A fast-growing start-up environmentAn agile, high-performance company with an international focus
• New, pleasant premises easily accessible by car, train (Howald station) and bus, with on-site services (including catering)
• A working environment that is both studious and relaxed, where everyone has a role to play in making proposals
• Opportunities to develop your position in line with your skills and aspirations, as well as the company's new future projects
• A wide range of pleasant benefits (luncheon vouchers, health insurance, profit-sharing bonus, etc.)

If all this sounds appealing to you, then we're the people to talk to. Contact us!

Reporting to the Operations Director, you will be responsible for the customer experience, quality of service and the Glamuse brand image conveyed to our customers.

Your main tasks will be

RESPONSIBLE FOR A PREMIUM CUSTOMER EXPERIENCE

• Defining quality standards and monitoring customer reviews: setting high quality standards for our customer service and implementing monitoring tools to measure our performance and ensure continuous improvement.
• Developing lasting customer relationships: building customer loyalty by creating a bond of trust and anticipating their needs.
• Managing complaints and disputes: finding fair and rapid solutions to satisfy our customers, while preserving our brand image and the profitability of our model.
• Responding to our customers' requests (telephone, email, chat, social networks, etc.) with elegance, finesse and professionalism, offering them personalised, attentive support.

PROJECT MANAGEMENT

• You will be responsible for the successful implementation of validated projects, such as the chat bot, advice AI, etc
• Fighting fraud: in collaboration with the legal department, implement security procedures to detect and prevent fraud attempts (e.g. fraudulent orders, identity theft, etc.) and protect the interests of our company and our customers.
• Analysis of product returns and implementation of action plans (in coordination with the Purchasing department): as the direct link between the customer and the product team, your accurate interpretation of the reasons for returns will need to be transformed into appropriate sizing advice.
• You will keep a constant technological watch on customer relationship management tools

MANAGEMENT

• Managing and supervising the team: leading, motivating and developing the skills of your team of customer relations managers, ensuring their professional development, while maintaining the excellent team spirit that prevails in the department.
• Analysing and improving processes: identifying areas for improvement in our customer service and proposing innovative solutions to optimise the customer experience.
• Coordination with internal teams: working with the various teams (purchasing, logistics, etc.) to ensure smooth communication and optimum customer satisfaction.

Your profile

You have completed a commercial training course (minimum 2 years' higher education), ideally with a specialisation in e-commerce/retail, and you have at least 3 years' successful experience in a similar position, preferably in the fashion or premium/luxury consumer goods sector.

• An innate sense of customer service: you are passionate about service excellence and satisfaction, which guide all your decisions.
• Excellent interpersonal skills: you have strong communication skills and are recognised for your ability to build trust, both externally with our customers and partners and internally with your team and colleagues
• An interest in the world of online fashion retailing: the world's leading retailers are part of your daily life and hold no secrets for you
• Mastery of CRM and communication tools: you are familiar with a CRM-type tool and are able to analyse the data to improve our performance
• Languages: fluent English is essential for interacting with our international clientele; any other language, such as German, would be a serious asset.

What we offer at Glamuse in Hesperange (Luxembourg):

• A fast-growing start-up environment
• An agile, high-performance company with an international outlook
• New, pleasant premises that are easily accessible by car, train (Howald station) and bus, with on-site services (including catering)
• A working environment that is both studious and relaxed, where everyone has a role to play in making proposals
• Opportunities to develop your position in line with your skills and aspirations, as well as the company's new future projects
• A wide range of pleasant benefits (luncheon vouchers, health insurance, profit-sharing bonus, etc.)

If all this sounds appealing to you, then we're the people to talk to. Contact us!

Reporting to the Director of Operations, you are responsible for managing significant projects to develop control over incoming and outgoing flows by means of various transport solutions.

Your main tasks include

• Negotiating and managing transport and customs contracts
• Management of the inbound/outbound transport offer: proposing the best transport offer while maintaining the expected standard of quality and profitability
• Lean management: monitoring and control of carrier invoicing, implementation of cost optimisation processes
• Leading transportation projects: developing built-in tools in collaboration with the IT department, drawing up transport specifications, etc.
• Maintaining close contact with transport operators on all Glamuse-related issues
• KPIs and performance: creating, monitoring and improving performance indicators relating to transport and customs (lead times, deliverability, etc.)
• Duties and taxes: you are responsible for the sound financial management of incoming and outgoing duties and taxes
• Active monitoring of new players and new methods of transport, import/export and duty & tax management, particularly in the e-commerce world.

Your profile

You have a high education degree in Transport and Logistics, ideally with a specialisation in e-commerce/retail, and you have at least one year's experience working for a distributor or logistician.

• You are organised and rigorous
• You have the technical and analytical skills needed to understand key indicators
• "Delivery Duty Paid" or "On-demand delivery" are expressions that are part of your everyday language
• You are familiar with the specific aspects of duties and taxes
• You have a flair for business, so you know that transport is not just about parcels, but above all about customer satisfaction!
• You have a good command of English.

What we offer at Glamuse in Hesperange (Luxembourg)

• A fast-growing start-up environment
• An agile, high-performance company with an international dimension
• A new and pleasant office, easily accessible by car, by train (Howald station) or by bus, with on-site services (including catering)
• A working environment that is both studious and relaxed, where everyone has a role to play in making proposals
• Opportunities to develop your position in line with your skills and aspirations, as well as the company's new future projects
• A wide range of pleasant benefits (luncheon vouchers, health insurance, profit-sharing bonus, etc.)

If all this sounds appealing to you, then we're the right people to meet - contact us!

Type of job: Full-time, Permanent Contract

Join us in Vandoeuvre-Lès-Nancy as an E-commerce Editor and take part in a motivating adventure based on solid fundamentals.

Your main tasks

You will help to enrich the content of the Glamuse e-commerce site by writing product sheets.

Working closely with the marketing team and the logistics team, your tasks will be as follows:

• Drafting technical product data: materials, colours, sizes, cut, etc
• Write the commercial content of the collections, taking care to provide our customers with marketing information while taking into account the rules imposed by natural referencing
• Checking the conformity of the product and supplier photo packs, and correcting the graphics if necessary
• Shooting product packshots where no suitable photos are available
• Photo retouching

Your profile

• You have experience or are comfortable with photographic shoots
• You have a solid grounding in Photoshop (resizing, colourimetry, weight, etc.)
• You have excellent spelling and writing skills and very good copywriting abilities
• You have a level of English B1 or equivalent
• You are rigorous, committed and organised
• You are passionate about the world of fashion and particularly lingerie
• A first experience in the e-commerce sector would be a plus

Position to be filled immediately in Vandoeuvre-Les-Nancy.

Education :

You have a 2-year higher education diploma (BTS, DUT, university training), and references to back up your skills.

Please send your CV and covering letter.

Job reference: GLAMREDAC

Incomplete applications will not be considered.

Job description

For regular photo shoots, Glamuse is looking for the right person to highlight the lingerie from the various brands on sale on its website.

- Recognisable studio photos

- Frequency: 3 to 4 times a month

- Profile required:

Bust size: 85/90 cm
Cup size: C minimum
Waist: 65 -70 cm
Hip size: 90 - 95 cm
Height 1m70 minimum

You can be easily available and your measurements match our expectations... so don't hesitate - apply now!

Please send us your CV with full-length photos and your availabilities.

Type of contract: Part-time permanent contract or freelance.

Position based in Nancy

Reference of the offer: GLAMMAN

Reporting to the IT Department, you will be responsible for designing, implementing and supervising the company's IT security strategy. Your main tasks will be as follows:Your tasks:Your main tasks will be:Managing and coordinating large-scale cybersecurity projects, from design to production.Identifying weak points in networks and systems and proposing the most appropriate technical measures to remedy themEnsuring that security is properly integrated into projects and carrying out internal audits and tests to assess changes in the level of security of information systemsParticipate, in operational conditions, in formalising and monitoring the progress of the company's business continuity (BCP) and recovery (DRP) plansManage security incidents by implementing appropriate action plans and ensuring that vulnerabilities are remedied.Manage and carry out the regular checks required to guarantee the security and resilience of systems (intrusion tests, vulnerability tests, etc.)Working with the company's other departments to integrate security into project design.Defining or developing security measures and standards, in line with the nature of the company's business and its exposure to IT risksMonitor technological and regulatory developments and propose changes to guarantee the logical and physical security of the information system as a wholeImplement communication, awareness-raising and training initiatives for employees on good IT security practicesDrafting and improving the information systems security policy in collaboration with General Management and the CTOYour profile:With 5 years' higher education in networks and systems or any other security-related course, you have operational expertise in :IP networks: addressing, routing and filtering, traffic analysis, VPNs and intrusion detection, WAF, Bot-Mitigation, etcSystems: architecture, security, administration, virtualisation and cloud solutionsProtection tools and mechanisms: firewall, antivirus, password management, etcGoogle Workspace & Apple Business environmentsSecurity standards: ISO 27001, ISO 27005 (risk assessment and threat anticipation, incident management)Knowledge of a risk analysis methodology, such as EBIOS RM, would be an asset.Knowledge of the CloudFlare environment would be a plusPreferably, you will have solid initial experience in a similar position. You will have acquired the ability to be autonomous in your position, and the ability to make suggestions, as well as good time management and the ability to prioritise. You will also have developed good writing and oral communication skills.A sense of confidentiality and integrity are essential qualities for this position, as are an ability to summarise and a rigorous approach.You will have a particular ability to observe and listen, and interpersonal skills that enable you to work as part of a team and communicate with operational staff from the Group's various business lines. In particular, you will be able to demonstrate your ability to teach and your diplomatic skills.What we offer at Glamuse in Hesperange (Luxembourg)A fast-growing start-up environmentAn agile, high-performance company with an international outlookNew, pleasant premises that are easily accessible by car, train (Howald station) and bus, with on-site services (including catering)A working environment that is both studious and relaxed, where everyone has a role to play in making proposalsOpportunities to develop your position in line with your skills and aspirations, as well as the company's new future projectsA wide range of pleasant benefits (luncheon vouchers, health insurance, profit-sharing bonus, etc.)If all this sounds appealing to you, then we're the people to talk to. Contact us!

Reporting to the Operations Director, you will take charge of backend and frontend development projects in line with the company's strategic guidelines. You will act as a genuine link between the IT development teams and the business teams.Your main tasks will bePlanning, coordinating and monitoring backend projects (e.g. development of a purchasing performance monitoring tool) and frontend projects (e.g. implementation of a new 3D photo technology on product sheets) Management of payment methods: you will ensure the security and fluidity of the online payment process. You will be responsible for integrating new payment methods, negotiating with service providers and monitoring transactions. You will optimise acceptance rates while guaranteeing the integrity of payments.In collaboration with the legal department, you will work on compliance projects: inclusive navigation for visitors, compliance of the product sheet, etc.You will be involved in the international development and optimisation of target countries, integrating the local culture in terms of the digital experienceYou will report on the results of your projects and developments through precise P&LsYou will be constantly on the lookout for new features and technologies, and will be able to put forward proposals for their integrationYour profileYou will have completed a commercial/digital training course (minimum of 3 years' higher education), ideally with a specialisation in e-commerce/retail, and you will have at least one year's experience working for an e-tailer or distributor.In-depth understanding of e-commerce issues and ability to develop strategies to optimise online sales and increase turnover.Ability to work in a team and manage several projects simultaneously.Solid understanding of e-commerce technologies Notions in SEO/SEA, UX/UI and webmarketing.You are organised and rigorousYou have a perfect command of figuresYou are familiar with API concepts and their use in an e-commerce context, and familiarity with no-code tools (Zapier, Notion) and prompt engineering techniques for AI would be a considerable asset. Your decisions are always taken in "Test & learn" or "A/B testing" mode You're a good negotiator and you'll be able to persuade both internally and externally You are fluent in EnglishWhat we offer at Glamuse in Hesperange (Luxembourg) :A fast-growing start-up environmentAn agile, high-performance company with an international outlookNew, pleasant premises easily accessible by car, train (Howald station) and bus, with on-site services (including catering)A working environment that is both studious and relaxed, where everyone has a role to play in making proposalsOpportunities to develop your position in line with your skills and aspirations, as well as the company's new future projectsA wide range of pleasant benefits (luncheon vouchers, health insurance, profit-sharing bonus, etc.)If all this sounds appealing to you, then we're the people to talk to. Contact us!